Service Canada opened new 10-day passport service locations

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Service Canada

Service Canada announced the opening of seven new 10-day passport service locations across the country, making it easier and more convenient for Canadians to obtain their passports promptly. 

These locations include Prince George in British Columbia, Lac-Megantic, Gaspe, Saint-Georges, Sainte-Agathe-des-Monts in Quebec, and Timmins and Dryden in Ontario. This move by the Canadian Government reflects its commitment to improving the passport application process and ensuring Canadians have access to essential travel documents for those who need to travel urgently or for work.

Service Canada currently offers 20 Service Canada Centres across the country where Canadians can apply for a passport and receive it by mail in 10 business days (mail time not included), due to the updating of these new locations. This reduces wait times at passport offices and enables Canadians to receive service closer to home. If a Canadian requires their passport in less than ten working days, they must go to a passport office that offers express or urgent pick-up services and pay extra for those services.


There are no backlogs, passport processing times are back to the pre-pandemic levels, and Service Canada is consistently exceeding its delivery goals for a majority of applications. Although the public service labor disruption earlier in the spring had a small impact on passport processing, all service delays were quickly remedied. Nearly all passports are once again being delivered by Service Canada within the 10- and 20-day targets, with about 98% of passports being provided within service standards regardless of the mode of intake.

The team at the passport office has been working to enhance service offerings over the past few months, and they are now ready to handle the first round of passport renewals for people who got 10-year passports in July 2013.

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