IRCC made Multi-Factor Authentication mandatory for GCKey accounts
Starting July 31, 2023, IRCC made multi-factor authentication mandatory for all GCKey accounts and representatives to prevent unauthorized access to personal information.
The new authentication must be set up for new accounts or for signing into existing accounts. It must be used each time GCKey is used to access the IRCC account but is not required if the Sign-In Partner option is selected.
The following accounts require the new IRCC multi-factor authentication:
- IRCC Secure Account,
- Authorized Paid Representatives Portal,
- Employer Portal,
- Provincial and Territorial Partner Portal,
- Designated Learning Institutions Portal,
- Provincial and Territorial Public Health Authority Portal, and
- the Partner Portal.
What is meant by authentication for GCkey accounts?
When using government websites, it is a safe way to identify a user. The authentication procedure only verifies that the credential is legitimate and in the possession of its owner while maintaining the user’s identity. The government website does not learn or validate your identity through credential authentication. It just receives a message stating that the government or your bank successfully verified your credentials (username and password).
What is a GCKey?
The Government of Canada has created a special electronic credential called a GCKey that can be used with online government services. You can choose a username and password for it. You must also come up with security questions. This protects your data and enables account recovery.
To use online services, anyone from any country can register and generate a GCKey login and password. It is not an account. You must still register for each online account after creating a GCKey username and password in order to link them to your account profile.
What can I do if I forget my username or password for GCKey?
You can make a new GCKey password if you forgot your old one.
- Visit the GCKey sign-in page.
- After answering the password recovery questions you previously set up while registering for a GCKey, create a new password.
You can get your GCKey username back if you forget it.
- Visit the GCKey sign-in page.
- Click on”Forgot your username?”.
- Submit the email address linked to your account.
- You’ll receive your username at that email address.
You must generate a new GCKey if you misplaced your email. You can access an application by connecting it to your new account if you create a new GCKey.
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