Ottawa introduced a new refugee claim portal Ottawa, September 13, 2022; The Canadian government has made significant efforts to improve client services, including increasing the efficiency and capacity of the government’s asylum system.
Individuals in Canada who wish to file a refugee claim can do so online through the new refugee claim portal beginning September 13, 2022. The new online asylum application will take the place of the Canadian Refugee Protection Portal as the primary method for people to apply for refugee status in Canada. The new app is only available to people who are currently residents of Canada.
Officers will be able to connect directly with clients or their legal representatives via this protected channel. Applicants will also be able to monitor the status of their applications. Immigration, Refugees and Citizenship Canada is working to improve client services and refugee claim processing by making the registration and refugee intake process in inland offices more efficient.
Anyone who wants to apply for refugee protection in Canada can submit their paperwork as well as the documents of their family members who are living in Canada. Once a claim is opened, applicants will have 90 days to submit it. For privacy reasons, incomplete claims that are not completed within 90 days will be removed.
Individuals who began a claim via the Canadian Refugee Protection Portal on or before September 12, 2022, but have not submitted it will have until December 31, 2022, to do so. Individuals who require accommodations may continue to file a written claim.
Each request for accommodation will be considered on an individual basis.
The new refugee claim portal is part of our continuing order to upgrade Canada’s immigration system, which includes a promise to hire up to 1,250 more employees by the end of this fall in order to eliminate application backlogs. Canadian immigration officers will continue to strengthen the immigration system and guarantee that it works well for everyone, including the most vulnerable people on the planet.
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